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How to Request Account Deletion

María Rico

If you wish to deactivate your MDirector account, you can easily do so by following the steps below:

  1. Send an email to our support address: soporte@mdirector.com.
  2. In the email body, please include the following information:

- Account number or the email address* you use to access your account: This will help us locate your profile quickly.

- Reason for deactivation: While optional, we appreciate your feedback to improve our services in the future.

 

Once we receive your request, our support team will process the deactivation and confirm it via email once completed.

*You can find your account number by accessing the menu in the top right corner, under "My Account."

If you have any questions or need further assistance, please do not hesitate to contact us.

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