If you are trying to access your MDirector account and it asks for a temporary access code (OTP), you should look for it in your email inbox. Make sure you are checking the associated email and also check the spam folder if you don’t see it in the main inbox.
If, after this and at least ten minutes have passed, you are sure you haven't received it, please contact our Support team at support@mdirector.com.
The access code is a predefined security option, but it is not mandatory. While we always recommend keeping it enabled to ensure account security in case of a password theft, you can disable it in your account's security settings. Here’s how: https://mdtr.io/N9kMD
Comments